Sunday, January 14, 2007

I HATE STARBUCKS!!!!!!!!!!

I am livid.
I hate Starbucks.

I just do.

Yes. I will readily admit that I used to be one of the lemmings that thought they were the best thing since sliced bread... but now.. no more. Yes, I will also admit that I did used to work for Books a Million in the Joe Muggs Cafe... and that did alter my perceptions, but there are 20 thousand other coffee places that offer better coffee than Starbucks.

I used to think that my friend Chris was crazy when she said they overroasted their beans, and that she was just trying to sound smart.... turns out, she was right. They do.. they overroast the beans and it makes for a crappy cup of coffee! Everything there tastes burnt to me... all the different blends and varieties taste exactly the same! When I worked at Joe Muggs, we brewed about 5 different kinds of non-flavored coffee year round, and for the most part, I could tell the difference in each type, not only in flavor, but even in smell. Starbucks, no.

Tonight, I went there. I went to Starbucks and I ordered coffee. Ever since I'd realized how much they sucked, I rarely, if ever, get coffee there. I will get apple cider, I'll get tea... I won't even get a frappuchino, cause I think they're just not good. But every once and a while, I get a craving for a carmel macchiatto, and tonight was one of those nights. I went through the drive through, and placed my order. What I asked for was this,

"Can I please have a tall, decaf carmel macchiatto, dry, please."

and the chickie at the speaker box said, "Huh? Dry?"

Oh dear, I should have just left right then and there. Any drink made with steamed milk should be able to be made dry. So I then rephrased it and said, "Yes, may I please have it with dry, with extra foam."

and on the little screen, I saw "Extra foam"

I then proceeded to the window to pay. My total came to $3.33 and I gave her $10.35, thinking if I was feeling generous, I'd leave the 2 pennies. I sat there and waited, and waited, and waited, and then she gave me 7 dollars back. And I said to her,
"What was my total?"

and she looked at me as if I had three heads, and proceeded to print out a new receipt and said, "Huh?" and I said, "I think I gave you $10.35, and you gave me $7.00, what was my total?" and then she dug from the tip jar and gave me two pennies.

now, this has nothing to do with Starbucks coffee, but I mean, that was essentially stealing, was it not? She didn't give me the correct change! It's not like she gave me .35 cents, when she was supposed to give me back .33, she kept 2 pennies, that was legally MINE! That's just not right! Who lets them do that!??!?!

I finally get my drink and I'm so annoyed that I didn't take more than a sip, to make sure it was even the right drink, before I got home. When I did, I took off the lid and nearly spilled my drink. It was full, to the brim, with milk, and then foam, and foam coming out of the lid!!!!!!!! When I asked for it dry, I meant I wanted LESS MILK and MORE FOAM!! I wanted it just a little bit stronger coffee flavored, but not so much that I wanted an extra shot! I exasperatedly drank it, only to receive ANOTHER shock... they hadn't hardly stirred the drink at all! When I got to the bottom, it was like drinking sugar. All the syrup was on the bottom, they hadn't stirred it into the milk at all! That's just not right, not quality! I paid twice as much for that drink than at any other coffee shop and it was CRAP!

I'm so freakin' annoyed! I'm totally going in tomorrow morning and looking for a manager to discuss this situation. I'm sure NOTHING will come of it, but it's the principle of the thing, ya know?

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